Delete your account

You can delete your darji account whenever you like. It's immediate, and nothing can be recovered afterwards.

How

  • In the app or on the website: sign in, open the Me tab (your profile), and at the bottom, “Delete my account”.
  • Or by email: write to us at hello@darji.ma from your account's address, and we delete it for you.

If you have a Pro subscription that renews, cancel it first (“Manage my subscription”, on the same page): deleting your account doesn't stop it.

What is deleted, right away

  • your account: your email, your name, your password, your Google sign-in
  • your progress: lessons, streak, XP, your answers from the start
  • your words and your reviews
  • your recordings
  • your certificates, and their links stop working
  • your darji subscription: any Pro you had left ends
  • your reminders on your devices
  • your Love Letter subscription, if it uses the same address
  • your email address in our sending logs and on the gifts you redeemed

What stays, without your account, and for how long

  • your payments (amount and date), for our accounts, without your name or email: as long as accounting and tax rules require (up to 10 years). Paddle, who sells darji Pro, keeps its own invoices under its own rules.
  • the gifts you gave: they stay valid for the person you gave them to, and count as payments (up to 10 years)
  • what you reported or asked Wissal for (a word, a mistake), without your name: at most 3 years
  • messages written with “Write to Wissal”: they stay in our feedback inbox without your name, but they also reached us by email with your name and address, and those emails stay in our mailbox: at most 3 years
  • usage statistics (pages viewed, taps) in our analytics tool, tied to an internal number: at most 7 years
  • a line in our log saying that an account was deleted, without your email or name: at most 3 years

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